Business Growth Specialists for B2B Support Services
Common Challenges and How We Can Help
Every business owner faces the occasional day where they feel a little overwhelmed. You know the feeling, you’ve worked non-stop since the moment you sat down at your desk and yet come the end of the day you feel you haven’t achieved anything.
You might recognise a few of the challenges that service businesses typically face listed below:
Customer Service and Sales
Typical challenges…
- Consistency and standardisation when what the client wants is a personal service
- Passing clients onto other members of the team
- Being competitive when customer service is your USP
- Being proactive rather than reactive approach to sales
- Winning more profitable business
- Reducing lead-in times and getting paid quicker
Our solutions and how we could help you …
- Improve customer loyalty
- Build a consistent flow of new and existing clients
- Improve teamwork and selling skills to reduce dependence on key people
- Shorten sales cycles and improve conversion rates
Growth and Direction
Typical challenges…
- Slow, sluggish or rapid growth
- Different views on where the business is heading
- Unsure if you are doing the right things
- Making the most of untapped potential and new ideas
- Wondering if you should move into new markets
- Thinking about a merger or acquisition
- Considering selling or passing on the business
- Wondering if franchise or licence is the right for your business
Our solutions and how we can help you …
- Give you a fresh perspective and new ideas on how to grow your business
- Show you the full range of growth options and help you choose the right one
- Create you Roadmap for growth with the steps you need to take to move the business forward
- Give you confidence that you are heading in the right direction
- Offer expertise and advice on franchise, licence, merger, acquisition or sale.
Leadership
Typical challenges…
- Making the leap from expert to manager, coach, mentor and leader
- Dealing with the pressures of business ownership
- Knowing how and when to delegate
- Getting the most from the team
- Dealing with conflict and under performance
- Getting the team behind you
Our solutions…and how we can help you.
- Improve your management, coaching, mentoring and leadership skills
- Provide a business mentor to boost your confidence improve your business skillsÂ
- Help you understand what motivates people and how you play to their strengths
- Educate you on the complexities of team dynamics, how to set boundaries and get everyone onside
- Show you quick and easy ways to delegate effectively and create ownership
Time Management
Typical challenges…
- Balancing the demands of client work with finding more clients
- Having enough time, energy and skills to develop the team
- Find quality time to focus on driving the business forward
- Creating a better work/life balance
- Preventing the business taking over your life!
Our solutions and how we can help you…
- Time management techniques for service business
- Essential time management plan for Service businesses
- Learn how to get your business working for you
- Know you limits and play to your strengths
- Do what you are good at and out-source the rest
Marketing
Typical challenges…
- Attracting high-value clients and consistently producing the volume of leads you need
- Over reliance on a few old marketing tactics or the tendency to dip haphazardly into social media
- Educating a crowded marketplace on the benefits of your service
- Articulating your value and uniqueness
- Less of a nedd for your expertise as information is more available online
Our solutions…
- Improve your image and value proposition
- Get really clear on your key marketing messages
- Build confidence in talking about your products and services
- Sharpen your competitive edge by understanding your USP
- Create a marketing machine that works while you are sleeping
Profitability
Typical challenges…
- Balancing productivity with profitability
- Over-servicing clients and give away free advice
- Improving lumpy, inconsistent or seasonal cash flow
- Getting the personal rewards that reflect your time and effort
- Growing recurring, returing and retirement income
Our solutions…
- Develop more confident pricing
- Improve your consultative selling skills
- Strengthen financial controls and management information
- Develop efficient systems and processes
- Carefully manage your resources
Working with Anne at Results 360 has been a revelation. I am constantly learning about good business practices and how I can improve cash flow and increase profits. I now have clear direction for my business and know what I need to be focusing on.
This is the best investment in my business I have ever made.